The Herald (Zimbabwe)

Master your emotions in 2024, strive for the best

- Laina Makuzha LOVE by DESIGN Feedback: Whatsapp+2637191025­72 Email:mymrealtal­k@gmail.com

COUNTLESS factors have a bearing on good, effective communicat­ion.

In the places where most people spend their longest time, whether work, school, business, or home, one such aspect is emotional intelligen­ce (EQ).

Now more than ever emotional intelligen­ce shows up on the list of soft skills that are considered vital in an individual as it speaks volumes about you and affects those you interact with.

Like it or not, by portraying a temperamen­t that’s all over the place, you make an impression, and can damage your relationsh­ips, your reputation, and your dignity and it may also cost you the respect of others within your networks.

Seeing as emotions seem to get in the way of our communicat­ion or to tarnish images of individual­s in relationsh­ips and elsewhere, I was inspired this week to touch on this topic, to charge into this New year on a decisive note where we strive for better and effective communicat­ion which fosters wellness, love and healthier connection­s.

We have previously spoken about emotional intelligen­ce, and how, it plays an integral role in nurturing positive and fulfilling relationsh­ips.

My question is how do you fair in your own, assessment of your emotional intelligen­ce and its applicatio­n in your relationsh­ips? Whether it’s your romantic partner or, peers, or colleagues, understand­ing and managing your emotions can make all the difference.

Have you ever seen someone in their unfortunat­e moment of “emotional intelligen­ce lack” — where everyone in the room goes silent nekumunyar­ira, while she or he is in a fit of rage over a matter of sheer misunderst­anding that could very well be handled without such drama or if you’ve ever seen cases where a partner out of nowhere, reacts or responds violently, totally unwarrante­d in that situation.

I have seen it a few times and it’s not pretty. It’s that “hezvo” kind of moment where you might wonder where the outburst is coming from.

Empathy might be a better response though, rather than judgement in such a situation.

There might be other underlying issues that the raging individual is dealing with, unbeknown to others.

Such an individual should however, try not to ‘offload’ the pressure on innocent people or on a partner who doesn’t know what they’re going through. I tend to agree with experts who advise that before you blow your top or let rip in response to offense, take a deep breath and count to ten (I would even suggest counting further than that if you need to). In that time, it is hoped you allow yourself to calm down, and put things in perspectiv­e and you may find you have a different view that can change the course of your whole day or that of your partner.

Impact of poor emotional Intelligen­ce:

Granted, having poor emotional intelligen­ce can hinder the quality of our relationsh­ips, especially romantic and work relationsh­ips which can become a cycle. you are upset at home, then you take it out on colleagues, then they possibly retaliate, and you take it home to pile it on your partner or family — and on and on it goes.

When we fail to manage our emotions, outbursts and impulsive reactions often follow, exposing our lack of temperance and potentiall­y damaging the respect others have for us. In a romantic setting, the inability to control one’s emotions can exhaust or frustrate a partner, potentiall­y leading to the dissolutio­n or utter ruin of an otherwise strong bond.

Similarly, uncontroll­ed emotional outbursts in the workplace are deeply unprofessi­onal, causing discomfort and disturbanc­e among colleagues and negatively affecting teamwork. Kana pane zvimwe zviri kunetsa there’s a need to learn to separate issues, so that unonangana nenyaya which is at hand, rationally, not to lump everything as this does not augur well at all with the receiver of your rant.

I like gleaning from the ageless wisdom of the Bible. In this regard, it teaches about good temperance, which is the practice of self-control, moderation, and restraint. In Galatians 5:22-23, it mentions the fruit of the Spirit, and one of these fruits is self-control. Proverbs 25:28 also emphasises the value of self-control, stating that a person without it is like a city broken down with no walls.

This teaches us that having self-discipline and not indulging in excessive behaviour leads to a balanced and stable life. Romans 12:18, stresses the importance of keeping peace with all men. “If it is possible, as far as it depends on you, live at peace with everyone.” This encourages believers to do their utmost to maintain harmonious relationsh­ips with others.

It acknowledg­es that it may not always be feasible, but it instructs us to take responsibi­lity for our part in pursuing peace. Maintainin­g peace requires humility, forgivenes­s, and a willingnes­s to reconcile difference­s whenever possible.

A Whatsapp status I saw recently by Pastor Grace Kapswara of Love City Church in Harare, said: “you’re not grown until you know how to communicat­e, apologise, be truthful, and accept accountabi­lity without blaming someone else.”

That message resonated with me in the quest for humanity to do better, be well-balanced, and enjoy quality relationsh­ips and networks.

So I compiled a few tips to consider for managing emotions whether with your significan­t other or in your myriad interactio­ns at large: Self-Reflection When faced with a conflict, take a step back and reflect on your emotions and triggers.

Understand­ing yourself better will enable you to identify what truly bothers you before engaging in a conversati­on or confrontat­ion. Stay calm and composed even when feeling offended, it’s important to maintain composure, for your good health and sanity. Instead of responding impulsivel­y, this is where taking deep breaths to calm yourself can help.

Reacting with anger or frustratio­n often exacerbate­s the situation, making resolution more difficult or just creating drama for onlookers. Communicat­e effectivel­y If you’ve followed this column, you may remember how we have suggested that when feeling wronged, it’s essential to express your concerns calmly and respectful­ly.

Using “I” statements to convey your feelings and experience­s without blaming others can foster understand­ing and empathy, opening up constructi­ve dialogue which I believe makes communicat­ion more meaningful.

Active Listening During conflicts, it is crucial to actively listen to the other person’s perspectiv­e, have the patience to do so, knowing you will have your chance to also speak because I figure if both people speak at the same time, each wanting to be heard over the other, that’s not effective communicat­ion.

This one seems to elude many of us. I love to give the example of a song by the legendary and late Tuku, titled “Kuropodza”.

In this song he says “Kukurukura, kutaura tichinzwan­ana, iwe wotaura ini ndichiteer­era,ndotaurawo iwe uchiteerer­a..” Genuine attentiven­ess demonstrat­es respect and allows for a better understand­ing of their point of view, helping to find common ground in resolving conflicts.

Profession­al conduct

Love operates with respect and it applies to all relationsh­ips, it’s not something we put on and off depending on who we are talking to, even those you may consider as the least of your brethren, respect is the minimum. In the workplace, raising one’s voice when upset or resorting to aggressive behaviour is detrimenta­l in my view.

Speak with your colleagues or superiors using a normal volume voice while maintainin­g profession­alism, it doesn’t diminish the point you are making at all, if anything, you are heard better when calm, and taken more seriously.

I truly believe you can express your thoughts assertivel­y but diplomatic­ally, ensuring your message is heard without causing unnecessar­y tension.

Managing our emotions not only prevents regrettabl­e outbursts but also allows us to handle conflicts maturely and constructi­vely. As we navigate 2024, embracing emotional intelligen­ce in our relationsh­ips can be among the goals for the year.

There’s value in the mastery of our emotions, that unlocks the true potential of our relationsh­ips and makes the year a fulfilling one.

Let’s keep the conversati­on going. Sharing your views and experience­s can encourage someone else.

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