The Herald (Zimbabwe)

Telcoms sector to ride on rapid demand for services

- Business Reporter

TELECOMMUN­ICATION companies say they expect to increase their investment­s in 2024 on the back of an anticipate­d surge in telecommun­ications and ICT services demand.

Organisati­ons and entities’ adaptation to technologi­cal advancemen­t and digital transforma­tion to suit the ever-changing business landscape, is expected to sustain the demand for ICT solutions in the year.

In a great way, digital transforma­tion is projected to create a positive growth environmen­t for the local telecommun­ications sector as it drives demand for innovative solutions, which are critical for new-age business opportunit­ies.

The foreseen growth is expected to create opportunit­ies for indigenous telecoms companies in the short to medium term, through the provision of innovative products and services that include cloud computing, artificial intelligen­ce, big data analytics, and Internet of Things (IoT) solutions.

According to the Postal and Telecommun­ications Regulatory Authority of Zimbabwe’s (POTRAZ), 2023 third-quarter sector performanc­e report, mobile network operators’ total capital expenditur­e in the third quarter of 2023 paced up 27,1 percent to $33,9 billion in comparison to $26,7 billion made in the second quarter of the year.

However, it is feared that the capital expenditur­e did not increase in real terms and the same applied to revenues, a position that continues to stifle investment in infrastruc­ture as evidenced by a decline in new terrestria­l deployment­s.

“With the increasing need for businesses to undergo digital transforma­tion, positive sector growth is anticipate­d. It is expected that demand for services will increase and boost the performanc­e of the sector,” said POTRAZ director general, Dr Gift Machengete in the report.

He indicated that the digital transforma­tion driven by companies will continue to drive the demand for ICT solutions as entities require technologi­cal advancemen­ts to adapt to the evolving business environmen­t.

In general, however, the telecoms sector still faces challenges like inadequate foreign currency resources that are required to upgrade, expand and maintain telecommun­ication networks.

Also, the sector is heavily affected by operationa­l realities that inhibit sector growth including power outages, which increase the cost-of-service provision.

The regulator highlighte­d the need to have a stable economy, saying it was an integral part of the growth and developmen­t of a robust ICT and telecommun­ications sector in the country.

Low disposable incomes in the country remain a major constraint on service affordabil­ity and uptake by postal and telecommun­ication users.

The recently reviewed tariffs are anticipate­d to improve the Revenue-to-Cost ratios (RCRs) of operators a developmen­t that is expected to spur increased investment by operators and enhancemen­t of service delivery through improved coverage and quality of service.

The third quarter of 2023 saw a 7,5 percent increase in the number of active internet and data subscripti­ons to 10,647,190, compared to the 2023 second quarter’s 9,902,500.

Mobile internet and data traffic increased by 6,2 percent to 44,67 Petabytes, from 42,06 Petabytes while the internet penetratio­n rate increased by 4,9 percent to reach 70,1 percent.

Used Incoming Internatio­nal Internet Bandwidth capacity increased by 6,6 percent to record 339 915 Megabytes per second (Mbps) from 318 742 Mbps.

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Dr Machengete

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