Authorised Economic Operator (AEO) Programme

ZIMBABWE has implemented the Authorised Economic Operator (AEO) programme in line with international best practice and section 216B of the Customs and Excise Act [Chapter 23:02].

What is an Authorised Economic Operator? An“Authorised Economic Operator” is an entity which has been accredited by a Customs Administration and is involved in the international supply chain.

An AEO is approved by the Zimbabwe Revenue Authority after demonstrating compliance with fiscal legislation.

Who is eligible for the AEO

Programme? Importers, exporters, clearing agents, carriers, consolidators, intermediaries, ports, airports, terminal operators, integrated operators, warehouses, distributors and manufacturers who meet the standards outlined in the governing legislation are eligible for the AEO programme.

Why launch the AEO Programme?

The AEO Programme was necessitated by the need to facilitate trade, reward compliance and enhance international supply chain security.

The programme offers a modern approach through flexible application of Customs and Excise controls. This is done by categorising operators and rewarding compliant/trusted operators.

Benefits of AEO status

◆ Expedited processing and release of shipments

◆ Priority response to requests for rulings from ZIMRA

◆ Faster movement of cargo through the Border/Port of entry

◆ Reduced demurrage and other related costs

◆ Expedited processes to resolve post-entry or post-clearance inquiries

Qualification Criteria Any person interested in being approved as an AEO shall apply in writing to the Commissioner General for authorisation. The applicant shall meet the following conditions in order to be approved as an AEO entity.

◆ Be established in Zimbabwe.

◆ Demonstrate compliance with Fiscal laws and requirements.

◆ Have a satisfactory system of managing all required documentation pertaining to the business.

◆ Have proven financial solvency.

◆ Ensure that there is general maintenance of approved security and safety standards at its business premises.

◆ The application shall be sent to the ZIMRA Office nearest to the applicant.

Obligations of an AEO The AEO entity is required to

◆ Keep proper records it terms of Fiscal laws and regulations.

◆ Ensure its members of staff conduct their business in accordance with the procedures of the Customs and Excise Act or any instructions given by the Commissioner General or any of his Officers.

◆ Ensure a relationship of good faith is maintained by its staff at all times in dealing with the ZIMRA.

◆ Maintain an accounting system which is in accordance with the Generally Accepted Accounting Practices (GAAP) and which facilitates audit based Customs controls. ◆ Allow ZIMRA physical and electronic access to the information and documents as provided for in terms of the Customs & Excise Act, Section 223.

◆ Ensure that its business premises are in conformity with the appropriate security and safety standards. Important Notes

◆ The application for AEO status shall only cover the legal entity of the applicant and will not automatically apply to a group of companies. Note that the AEO status is not automatically granted to the AEO entity`s clearing agent or transporter as they will be required to apply separately for that status.

◆ Disclaimer This article was compiled by the Zimbabwe Revenue Authority for information purposes only. ZIMRA shall not accept responsibility for loss or damage arising from use of material in this article and no liability will attach to the Zimbabwe Revenue Authority. To contact ZIMRA: WhatsApp line : +263 782 729 862 Visit our website : www. zimra. co.zw Follow us on Twitter : @Zimra_11 Like us on Facebook : www.facebook.com/ ZIMRA.11 Send us an e-mail :pr@zimra.co.zw/webmaster@zimra.co.zw Call us (Head Office) : 04 –758891/5; 790813; 790814; 781345; 751624; 752731 e-TIP : http:// ecustoms.zimra.co.zw/etip/