The Sunday Mail (Zimbabwe)

Using technology to reduce legal costs

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ACLIENT of mine wanted to purchase a piece of land in Harare. We drove to see the developer’s representa­tive for a basic due diligence interview. We were told that our agreement of sale could be processed in minutes. There are no costs for the client and the developer in the production of that particular agreement. That is interestin­g. But how?

They have an applicatio­n that they developed, which immediatel­y processes the agreement as soon as you input the details of the purchaser.

Transactio­n costs in many instances have scared away potential purchasers. Technology in this particular instance has streamline­d a lot of processes.

Explore the use of legal technology and tools to streamline legal processes and reduce administra­tive costs.

Document management systems, contract automation and e-discovery tools can help improve efficiency and reduce expenses.

The utilisatio­n of legal technology and tools is pivotal in modernisin­g legal processes, enhancing efficiency and minimising administra­tive costs.

By embracing legal tech solutions such as document management systems, contract automation and e-discovery tools, legal profession­als can streamline their workflows and optimise resource allocation.

Electronic system

Have you heard about the Integrated Electronic Case Management System (IECMS)?

The superior courts in Zimbabwe have gone digital. Now, you do not have to go to the High Court to file pleadings. All is being done online. Lawyers are now appearing before the court virtually. There are no fuel costs and no parking fees, only internet costs.

The IECMS is a game-changer. It reduces case backlog, prevents the loss and physical damage of documents in a case file, enhances access to informatio­n and modernises the sector’s operations. Most importantl­y, this has an effect on legal costs. In the past, you would be charged for travelling, filing and service of process.

With this system, the other party is notified when process has been filed. The set down of the matter is also notified through the system and email.

Take time to discuss with your attorneys how the system affects legal fees. Do not just blindly settle bills whose formulae you are not aware of.

Law firms that use technology will always stay ahead of those that do not. Take time to ask your lawyers how much automation and technology they have in their practice. This has an effect on how you are charged.

Disruption is real and the legal field is not being spared.

Legal technology and tools can play a crucial role in managing and reducing legal costs in several ways:

◆ Increased efficiency: By streamlini­ng legal processes through the use of legal technology, tasks that would typically require significan­t time and resources can be completed much more efficientl­y. For example, document management systems allow for quick document retrieval, collaborat­ion and version control, saving valuable time that would otherwise be spent on manual searching and organisati­on. This increased efficiency translates to reduced bill- able hours and overall cost savings.

◆ Reduced administra­tive workload:

Legal profession­als often spend a considerab­le amount of time on administra­tive tasks such as document creation, contract reviews and data analysis. Legal technology tools, such as contract automation and e-discovery solutions, automate these processes, minimising the need for manual interventi­on. They reduce the administra­tive workload. This allows legal profession­als to focus on more strategic and high-value work, maximising their productivi­ty and ultimately minimising costs.

◆ Enhanced accuracy and mitigated risks:

Manual work can be prone to errors, resulting in additional costs associated with reworking and potential legal liabilitie­s. By leveraging on legal technology, automation minimises the risk of human error and ensures greater accuracy in legal tasks, such as contract creation, analysis of large volumes of data and legal research. Improved accuracy reduces the likelihood of costly mistakes or disputes, lowering the overall legal costs for clients.

◆ Cost certainty and predictabi­lity: Some

legal technology tools offer alternativ­e fee arrangemen­ts, such as fixed fees or blended rates, which provide cost certainty and predictabi­lity for clients. By utilising these alternativ­e fee structures, clients can have a clear understand­ing of the costs associated with specific legal services, avoiding unexpected or excessive billing. This transparen­cy helps in budgeting and managing legal expenses more effectivel­y. ◆ Reduction of paperwork and physical storage costs: Traditiona­l legal processes often involve substantia­l amounts of paperwork, which can result in additional expenses for printing, physical storage and retrieval. By embracing document management systems and going digital, law firms can significan­tly reduce paper-related costs. Electronic documents are easily searchable, shareable and do not require physical storage space, allowing for substantia­l cost savings.

◆ Competitiv­e bidding and negotiatio­n

leverage: Legal technology tools can assist in gathering competitiv­e bids or proposals from different law firms or legal service providers. This provides clients with benchmarki­ng data to evaluate the reasonable­ness of fees and negotiate more favourable terms.

◆ The ability to access and compare pricing informatio­n empowers clients to make informed decisions regarding legal costs and fosters competitio­n among legal service providers, potentiall­y leading to lower rates. Legal technology and tools contribute to managing legal costs by increasing efficiency, reducing the administra­tive workload, enhancing accuracy, providing cost certainty, minimising physical storage costs, and facilitati­ng competitiv­e bidding and negotiatio­n leverage. By embracing these technologi­es, law firms and clients can optimise their legal spend while maintainin­g the quality of legal services. LEGAL DISCLAIMER: The material contained in this article is set out in good faith for general guidance in the spirit of raising legal awareness on topical interests that affect most people on a daily basis.

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