CUSTOMER CARE IN TIMES OF CRISIS

WeAr ASKED INTERNATIONAL RETAILERS ABOUT THE CONCEPTS THEY HAVE DEVELOPED DURING THE PANDEMIC TO REACH AND KEEP CUSTOMERS

open, while the growing online activity has allowed us to stay in touch with international customers. We are currently investing more than in previous seasons and have increased the budget for S/S 2021 and A/W 20-21. audience is with us: they have nowhere else to access information in such concentration.