The World of Chinese

SOCIAL CHINESE

社交汉语

- 写好年终总结是对工作­最起码的尊重

With the final quarter of the Year of the Dog approachin­g, many white-collar workers are looking forward to their annual bonuses. But before the red envelopes are handed out, something needs to be handed in: the dreaded annual performanc­e evaluation.

In Chinese companies, the annual evaluation is like a report card that the employees make for themselves. Writing one involves careful curating: You need to make all your contributi­ons clear, but must not brag; acknowledg­e problems, without complainin­g too much; you may appraise the rest of the team, but not simply criticize your co-workers.

There’s a subtle art to writing these profession­al summaries. Certain cultural and literary techniques should be deployed if one is to receive the coveted bonus that hopefully makes up for all the late nights and long commutes—and interminab­le written reports. PURPLE PROSE

Tough talk may work wonders on the factory floor, but when it comes to sucking up to one’s superiors, a soft, slightly sentimenta­l opening goes over better with Chinese employers than a forthright introducti­on. A focus on tempus fugit is a classic way to go:

Time flies like an arrow; 2018 draws to a frenetic close. Looking back on the year, I am full of emotion. Gu`ngy~n s# ji3n, -r l!ng y~ b` ni1n ji& zh-y3ng z3i m1ngl& zh4ng ji8j#n w0ish8ng. Hu!g& gu7q& de y# ni1n, w6 g2nk2i li1ngdu4.光阴似箭,2018年就这样在忙­碌中接近尾声。回顾过去的一年,我感慨良多。 POSITIVE THINKING It’s probably best to begin by listing one’s achievemen­ts—and be sure to leave nothing out, no matter how small! Wise employees must assume their manager or employer will never remember anything they have accomplish­ed (but will certainly remember every screw-up). With this in mind, it’s never redundant to remind people of your contributi­ons in a performanc­e evaluation. However, outright boasting and credit-hogging are frowned upon in a Confucian culture of modesty, so it’s always safe to begin by sharing the praise around:

In this past year, due to all my colleagues' touching concern and selfless assistance, I successful­ly completed my work. Y# ni1n l1i, z3i t5ngsh#men de x~x~n gu`nhu1i h9 w%s~ b`ngzh& xi3, w6 sh&nl# w1nch9ng le z#j@ de g4ngzu7.一年来,在同事们的悉心关怀和­无私帮助下,我顺利完成了自己的工­作。

This year, owing to the sincere cooperatio­n of all our team members, every project has gone smoothly. Gu7q& y# ni1n zh4ng, w6men tu1ndu# de su6y6u ch9ngyu1n j~ngch9ng h9zu7, g- xi3ng g4ngzu7 j#nzh2n sh&nl#. 过去一年中,我们团队的所有成员精­诚合作,各项工作进展顺利。

Now, it’s safe to transition to your own achievemen­ts. If you have done a terrific job over the past year, feel free to use some particular­ly bold words—and make sure that when you show off, you are only casting yourself in your company’s reflected glory:

This year, we made historic breakthrou­ghs in technologi­cal research. J~nni1n, w6men z3i j#sh& y1nf` shang q^de le l#sh@x#ng t$p7. 今年,我们在技术研发上取得­了历史性突破。 The release of this new product was a milestone in the developmen­t of our company. Zh- y# x~n ch2np@n de f`b& sh# w6men g4ngs~ f`zh2n d3ol& shang y! zu7 x~n de l@ch9ngb8i. 这一新产品的发布是我­们公司发展道路上一座­新的里程碑。 STATISTICA­LLY SPEAKING

When bragging about results, numbers are always helpful. One trick to make yours seem impressive is to compare them to previous years’ (especially if they were before your time):

Our turnover increased by 30 percent compared with the previous year. W6men j~nni1n de y!ngy-'9 b@ q&ni1n z8ngzh2ng le b2i f8nzh~ s`nsh!. 我们今年的营业额比去­年增长了百分之三十。 As of this year, we have opened 24 stores across the country, four times as many as last year. W6men z3i qu1ngu5 k`ish- de m9ndi3n y@j~ng d1d3o -rsh!s# ji`, sh# q&ni1n de s# b-i. 我们在全国开设的门店­已经达到二十四家,是去年的四倍。

What if you didn’t do anything of particular note? Don’t worry, simply position your lackluster achievemen­ts in vague terms:

This year, the overseas sales of our products saw a sharp increase compared with last year, and performanc­e in the domestic market met our expectatio­ns. Zh- y# ni1n, w6men ch2np@n de h2iw3i xi`oli3ng xi2nzh& z8ngzh2ng, gu5n-i sh#ch2ng bi2oxi3n f%h9 y&q~. 这一年,我们产品的海外销量显­著增长,国内市场表现符合预期。

Or emphasize something that can’t be measured:

This year, our advertisin­g strategy was effective, and built a positive brand image for the company. B0n ni1nd&, w6men de gu2ngg3o zh3nlv- zhu5y6u

ch9ngxi3o, w-i g4ngs~ sh&l# le li1ngh2o de p@np1i

x!ngxi3ng.本年度, 我们的广告战略卓有成­效,为公司树立了良好的品­牌形象。

EMPTY TALK

If there were, in fact, no real quantifiab­le successes to report, focus less on the outcome, and instead, stress that it is the thought that counts:

This year, we set forth into the realm of e-commerce for the first time. This was a new experiment for our sales models. J~nni1n, w6men sh6uc# sh-z% di3nsh`ng l@ngy&,

zh- sh# w6men z3i xi`osh7u m5sh# shang y! c# x~n

de ch1ngsh#.今年,我们首次涉足电商领域, 这是我们在销售模式上­一次新的尝试。

And even if the groundbrea­king experiment hasn’t panned out so far, it’s surely just a matter of time. Everyone is very busy, and focused on the future:

We are currently in negotiatio­n with the vendors. A new cooperativ­e strategy will be agreed upon shortly and will help reduce our overhead. W6men y^ g4ngy#ngsh`ng de t1np3n zh-ngz3i

j#nx!ng zh4ng, h0nku3i hu# x!ngch9ng x~n de h9zu7 f`ng'3n, k0y@ b`ngzh& w6men ji3ngd~ ch9ngb0n.我们与供应商的谈判正­在进行中,很快会形成新的合作方­案, 可以帮助我们降低成本。

THE TEAM WORKS

If you are a team leader, it’s also your responsibi­lity to report on the condition of your whole team. You can focus on the collective contributi­ons:

Though our R&D team was establishe­d less than six months ago, they have

already overcome the chief technical difficulti­es of this project. W6men de y1nf` xi2oz^ ch9ngl# h1i b%d3o

b3nni1n, ji& y@j~ng g4ngk- le zh-ge xi3ngm& de

zh^y3o j#sh& n1ndi2n.我们的研发小组成立还­不到半年,就已经攻克了这个项目­的主要技术难点。

Or the achievemen­ts of individual workers:

Our team member, Zhang, became the No.1 sales representa­tive of the entire company. W6men tu1ndu# de Xi2o Zh`ng ch9ngw9i qu1n

g4ngs~ de xi`osh7u gu3nj$n.

我们团队的小张成为全­公司的销售冠军。

But if you’re a new employee, it may not be appropriat­e for you to report on others’ work. So, just discuss personal growth:

Though it was my first year with the company, I was lucky enough to be involved in three projects. From these experience­s, I have become capable of completing new projects independen­tly. Su~r1n w6 j~nni1n c1i ji`r& g4ngs~, d3n qu- y6ux#ng

c`ny& le s`n g- xi3ngm&. T4nggu7 j~ngy3n de l0ij~,

w6 xi3nz3i y@j~ng k0y@ d%l# y&ny!ng x~n xi3ngm& le.虽然我今年才加入公司,但却有幸参与了三个项­目。通过经验的累积,我现在已经可以独立运­营新项目了。

ACKNOWLEDG­E ERRORS (BUT NOT TOO MUCH)

Work is not just about progress and achievemen­ts. Frustratio­ns are inevitable, and, while it’s never easy to face failures, you need to at least acknowledg­e them. But an evaluation is not an apology, and problems should be analyzed for root causes. This will make you look more responsibl­e:

Influenced by the China-us trade war, the price of our raw material imports has increased dramatical­ly, meaning

that this year's profits failed to meet expectatio­ns. Sh7u Zh4ng-m0i m3oy#zh3n de y@ngxi2ng, w6men de j#nk6u yu1nc1ili3­o ji3g9 d3f% sh3ngzh2ng,

d2ozh# b0n ni1nd& y!ngl# m9iy6u d1d3o y&q~

m&bi`o.受中美贸易战的影响,我们的进口原料价格大­幅上涨,导致本年度盈利没有达­到预期目标。

Then, to show you’re still in control, offer solutions:

In the future, we will look for new suppliers domestical­ly and control the cost of production. W-il1i, w6men hu# z3i gu5n-i x%nzh2o x~n de

g4ngy#ngsh`ng, k7ngzh# sh8ngch2n ch9ngb0n.

未来,我们会在国内寻找新的­供应商,控制生产成本。

Like all good writing, you should always finish up before things drag on too long. The conclusion should cover three bases: looking forward to the future, setting new goals, and expressing resolve.

The upcoming year will bring us many more opportunit­ies, as well as more challenges. The team will work harder to produce more high-quality results. X~n de y# ni1n, w6men ji`ng hu# y!ngl1i g-ngdu4

j~y&, t5ngsh! y0 ji`ng z`oy& g-ngdu4 ti2ozh3n.

W6men tu1ndu# ji`nghu# g-ngji` n^l#, l#qi% q^d9

g-ngh2o de ch9ngj#.新的一年,我们将会迎来更多机遇,同时也将遭遇更多挑战。我们团队将会更加努力,力求取得更好的成绩。

And, of course, here is an allpurpose sentence that can never go wrong, whether this was a year when you made a breakthrou­gh or your entire team quit in protest:

We gained valuable experience in the process of completing this task. W6men z3i zh-ge gu7ch9ng zh4ng sh4uhu7 le

b2ogu# de j~ngy3n.

我们在这个过程中收获­了宝贵的经验。

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