Laura and Alex Offe

Founders of Meraki Hospitality Group

Take a moment to pause and re-evaluate; there will always be hard times, but the key is to work as a team. Communication is crucial; explain the challenges you're facing and be open about what's needed. Anything is worth trying, like borrowing your parents' car for delivery runs! It was no longer about roles and positions; things shifted to “how can we make this work for the entire team and our industry”. Changing our approach to food and sourcing was also vital. Deliveries and sourcing became more complicated—but what first seemed like a challenge instead became an opportunity to work with local farms, and we're now working towards sourcing only ethically and sustainably moving forward.