The social net works
Want to win a Lion? Then try putting social media, rather than TV, at the heart of an ad campaign, James Nester says
Social media recently overtook pornography as the number-one activity on the web. (Stop press, get this on to the front page!) Armed with this and other insights, We Are Social approached Cannes Lions to put the case forward for a new Social Lion. And although a dedicated Social Lion hasn’t yet materialised, 15 new social-specific categories within Cyber Lions 2014 have.
It’s a great step forward because social thinking will define the ideas of the future. By “social thinking”, I don’t mean Facebook and Twitter tactics. I mean ideas based on an understanding of social behaviour. Big ideas that people want to share, talk about, get involved with and belong to.
Let me throw more stats at you. Brace yourselves for this one… social media is more popular than TV. What? You think I’m biased, but I have numbers: social media now absorbs 26 per cent of people’s media time compared with TV’s 23 per cent, according to GlobalWebIndex.
And the trend is only going one way. In the past two weeks alone, two million more people have become active users of social platforms.
So, if all this is the case, why are we still heroing the big-budget TV ad? Why does TV make up such a disproportionate chunk of most campaign budgets? And why are most TV ads still talking at, not with, people?
Whole marketing departments, agencies and processes have been set up around producing the TV extravaganza, airing it, then, if there’s any budget left, asking a digital agency to “do something social that fits with it”.
That’s not always an easy or especially productive task. There’s also an assumption that big, expensive business problems require big, expensive ad solutions.
The model usually goes like this: come up with a big ‘broadcast’ idea, then socialise it. But what if social came first? Come up with a big ‘social’ idea, then broadcast it.
Look at the world’s 10 most award-winning campaigns of 2013, according to the Big
Won report. You could argue every one of them is closer to the second model, not the first: 1. ‘Dumb ways to die’ (Metro); 2. ‘The beauty inside’ (Intel and Toshiba); 3.
Clouds Over Cuba (John F Kennedy Presidential Library and Museum); 4. ‘Real beauty sketches’ (Dove); 5. ‘Driving dogs’ (Mini and SPCA); 6. ‘Love in the end’ (Lacta); 7. ‘Telekinize the rainbow’ (Skittles); 8. ‘Our food, your questions’ (McDonald’s); 9. Nike+ FuelBand; 10. ‘ The V Motion Project’ (Frucor).
‘The beauty inside’, in particular, is a shining example of the social-first model. A profound, episodic brand film that beautifully taps a human truth, acted out by real fans. The idea would have made for a spine-tingling TV cam- paign. It didn’t need one, receiving 70 million views without traditional media costs.
More and more clients are beginning to cotton on to the explosion in social. Apparently, 46 per cent are planning to increase social budgets in 2014 at the expense of traditional channels. Some forward-thinking clients are even placing social as the starting point of the idea rather than a bolt-on.
For instance, Evian’s ‘#LiveYoungJanuary’ campaign, which is one of the UK’s biggest print campaigns of the year so far, yet it’s first and foremost a social campaign, using traditional media to drive buzz.
Let me finish with what made me a social convert: ‘the gnome experiment’, an idea created for Kern by OgilvyOne staff who are now at We Are Social.
Reach after one month was more than 350 million – triple that of the Super Bowl. ‘ The gnome experiment’ is now part of the teaching curriculum in several countries. All this cost less than $50,000.
The gnome performed in awards too – it was the world’s most-awarded direct idea of 2012 (the Big Won report) and the world’s most-awarded PR campaign of 2013. Why did it do so well? Because it was something people wanted to talk about. It didn’t rely on Twitter, Facebook… or any channel, actually. It was a conversation piece that tapped into genuine interests of real communities: scientists, teachers, and gnome-lovers everywhere. A social idea.
So, if you’re gunning for a Lion, the new social categories represent a huge and untapped creative territory to mine. But you might need to change the order in which you look at advertising first.