Autocar

How long must I wait?

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I’m strongly considerin­g placing an order for a new BMW M135i, but I’m hitting a brick wall at both my local dealer and BMW UK when it comes to lead times for build and delivery.

I’m aware of the current chip shortage in the industry and that BMW is possibly also being impacted by the atrocities in Ukraine affecting the supply of wiring looms. However, I don’t buy it that no one in BMW has up-to-date informatio­n on estimated lead times. I only want a rough idea.

I work in a large global business and detailed MIS [management informatio­n system] is central to any organisati­on – how it operates, forecastin­g revenue, cash flow etc – and I therefore find it astonishin­g that BMW isn’t giving its dealers and UK headquarte­rs the latest guidance.

Without a shadow of doubt, the 1 Series product manager knows the answer. To withhold it and frustrate potential buyers is beyond bizarre. Stuart Yates

Via email

BMW said: “Due to the various wellpublic­ised circumstan­ces causing supply-chain restrictio­ns across the industry, lead times have increased. It’s therefore not possible in some cases to give an immediate estimate. We understand this is frustratin­g and, together with our retail partners, are making every effort to minimise lead times and maintain lines of communicat­ion with our customers. The customer’s chosen retailer remains best placed to answer queries on lead times for existing or future orders.”

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