How long must I wait?
I’m strongly considering placing an order for a new BMW M135i, but I’m hitting a brick wall at both my local dealer and BMW UK when it comes to lead times for build and delivery.
I’m aware of the current chip shortage in the industry and that BMW is possibly also being impacted by the atrocities in Ukraine affecting the supply of wiring looms. However, I don’t buy it that no one in BMW has up-to-date information on estimated lead times. I only want a rough idea.
I work in a large global business and detailed MIS [management information system] is central to any organisation – how it operates, forecasting revenue, cash flow etc – and I therefore find it astonishing that BMW isn’t giving its dealers and UK headquarters the latest guidance.
Without a shadow of doubt, the 1 Series product manager knows the answer. To withhold it and frustrate potential buyers is beyond bizarre. Stuart Yates
Via email
BMW said: “Due to the various wellpublicised circumstances causing supply-chain restrictions across the industry, lead times have increased. It’s therefore not possible in some cases to give an immediate estimate. We understand this is frustrating and, together with our retail partners, are making every effort to minimise lead times and maintain lines of communication with our customers. The customer’s chosen retailer remains best placed to answer queries on lead times for existing or future orders.”