The People's Friend Special

People enjoy watching and learning

Sally Jenkins learns about the project that brings communitie­s together while mending broken devices.

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FAULTY laptops, old smartphone­s and broken household gadgets have become throwaway items in our society; we can’t fix them, and it’s difficult or expensive to get a profession­al repair.

This situation frustrated Janet Gunter and her friend Ugo Vallauri.

“I’d worked with people in Asia, Latin America and Africa who made the most of everything they had, carefully maintainin­g their equipment,” Janet explains.

“Then I would return home and see the same people who refused plastic bags at the farmers’ market upgrading their mobile phones every nine months.”

Ten years ago the pair created the Restart Project and held their first Restart Party in a Hampstead pub.

The aim was to link volunteer repairers with people with broken devices.

“To our surprise, about twenty people came, including some very skilled volunteers,” Janet says.

Participan­ts get involved by narrating the history of the device or appliance and how it failed. They might help to disassembl­e it.

“More complex repairs are undertaken by our volunteers without help from participan­ts.

“Even then, people enjoy watching and learning.

“Some of our volunteers are qualified engineers and some are self-taught but they all learn from each other,” Janet explains.

Cash donations at the parties are welcomed, but are optional because Janet and Ugo want everyone to be able to access repairs.

Any money received goes towards tools, refreshmen­ts and expendable items.

Each event has a social atmosphere and people are encouraged to have a cup of tea with someone they might not ordinarily meet.

“The social connection is one of the most important benefits of the parties,” Janet explains, “along with spreading the culture for repair.”

The front of house host meets each guest on arrival and matches the device and its owner with a volunteer.

The guest and volunteer work together to diagnose the problem.

Over half of the devices will be fixed on the spot.

Restart Parties don’t accept microwave ovens or high-powered items for safety reasons.

PAT testing is carried out on every mains device before it leaves the event.

Unfortunat­ely, some things can’t be fixed.

This may be because they are not designed to be repaired, there is a lack informatio­n on how to fix them or the spare parts are not available.

The project helped launch the European Right to Repair campaign in 2019.

It aims to change regulation­s on how things are made, to make them easy and cheap to repair.

This is a good economic and environmen­tal choice.

“E-waste is the world’s fastest growing waste stream,” Janet says.

“It’s toxic and full of resources that are difficult to mine.” ■

To find a Restart Party, visit therestart­project.org/parties.

If you’re interested in sharing your repair skills with others or starting a group of your own, visit restarters.net.

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Volunteers and guests work together to repair devices.
. ct e j o r P rt a st e R e h T Volunteers and guests work together to repair devices.
 ?? ?? Ugo and Janet, founders of the Restart Project.
Ugo and Janet, founders of the Restart Project.
 ?? ?? Restart Parties are great social events.
Restart Parties are great social events.

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