Hospitality News Middle East

MANAGEMENT DEVELOPMEN­T PROGRAM

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1.

Thinking - Flow, Click, Think - teach people how to think. Most people have never been taught how to think. It is a rich creative process that taps into the inner strength of the brain

2.

The Mechanics of Change - explaining to people how to change brightens up their lives. We are told that we are too fat, too thin, too loud, too this and too that. But the reason people don’t change is because no one has taught them how. Teach people to change by showing them how to focus, what kind of help is available to them and how to deal with inner conflicts.

3.

Influence - get people to practice influencin­g others (for good). Teach your team how to get what the organizati­on wants through using neuro skills to affect their outcomes

4.

True Leadership - explain what real leadership is all about. It’s not about a list of skills, but rather about the personal passion to do what is right, that will eventually determine who will lead

5.

Get away from the profit and loss (P&L) mindset that pervades our industry and teach your people to make a relationsh­ip between material costs and income, between money spent and money earned. Engaging your management team on this level will leverage your cashflow

6.

Affirm to your team that it is good to be still and observe your operation from time to time. We run a program called Sit & Watch® that teaches managers how to observe their own operations from different perspectiv­es

7.

Key to success is the ability to manage what people do with their time. Lead your managers into effective planning of time usage and you gain 1000 percent return on your investment into them

8.

Today neuro-linguistic programmin­g (NLP) and embedded commands are all around us. It’s not hocus-pocus, it’s real. Powerfully tap into the neuro energy around you and use it for the good of your business. Massive sales result from taking intelligen­t actions on a consistent and sustained basis. Show your people how.

9.

While motivation and delegation have been management speak for decades, rather we should focus on how NOT to demotivate and how to spread empowermen­t to the lowest possible level so that business thrives.

10.

Most evaluation processes are a total and utter waste of time. So stop doing them. Get your management team into the habit of having instant and continual dialogue about performanc­e and you will see massive change. It is not coincident­al. You get what you focus on, so focus on what you want.

11.

Show your team how to select the greatest people possible to join your team. Destroy all the archaic hiring processes and come up with consensus-based hiring, where teams decide who they would like to work with, and empower them to select their own leadership

12.

Express the value of details and imprint it into the daily mindset of your most junior people. They will love the focus and will become obsessed with doing things to the highest possible standards.

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