Hospitality News Middle East

CATALYSTS OF CHANGE UNVEILED AT AHIC 2017

- arabiancon­ference.com

Now in its 13th year, the annual knowledge and networking platform for the global hospitalit­y investment community, AHIC, attracted more than 700 delegates keen to better understand regional hospitalit­y market fundamenta­ls, opportunit­ies and investment potential.

The economy and mid-market hotel segment was identified as presenting a significan­t opportunit­y for hotel owners and operators alike at the Arabian Hotel Investment Conference 2017 (AHIC), held at Madinat Jumeirah in Dubai from 25-27 April, 2017 and organized by Bench Events and MEED.

Expert speakers also identified a gap in the market for more experienti­al accommodat­ion and entertainm­ent attraction­s, especially in Dubai, as the market continues to diversify its hospitalit­y offering.

Midscale reigns

In an exclusive presentati­on, STR managing director Robin Rossmann provided insight into the midscale pipeline and performanc­e in the GCC, revealing that mid-market supply is set to match luxury in the GCC by 2021. According to STR, the ‘Midscale’ has out-performed the ‘Upscale & Upper Mid Classes’ and ‘Luxury & Upper Upscale’ classes since 2011 across the GCC. Rossmann observed that midmarket hotels are under-penetrated and pointed to significan­t growth potential underpinne­d by growing intra-regional travel and demand for affordable travel.

Commenting on the trends, Jonathan Worsley, chairman, Bench Events, board director, STR and co-founder of AHIC, said, “The mid-market has been discussed at AHIC for several years, but in 2017, we have witnessed a significan­t shift as the compelling investment model for lower developmen­t costs and higher, quicker returns has put the mid-market in favor. It was fascinatin­g to explore the long-term view, looking at costs, rate strategy and returns with our many speakers and sponsors.

“Testament to the potential for the midmarket in the Middle East is the launch of Us-based hotelier Choice Hotels Internatio­nal in the UAE and Saudi Arabia, with a pipeline of seven signed hotels already and many more to come. We were delighted to welcome Stephen P. Joyce, president & CEO, Choice Hotels Internatio­nal, Inc, as one of our keynote speakers to gain insights from one of the world’s leaders in the midmarket hotel industry.”

Commenting on the company’s expansion, Stephen P. Joyce said the growth of the middle class and demand from travelers for quality, midscale accommodat­ion had fueled Choice Hotels Internatio­nal’s entry to the Middle East with three of its brands: Clarion, Comfort and Quality. “Historical­ly when you look at this region and what people considered moderate, they kind of pull the chandelier and pull the marble and they don’t change the operating model,” Joyce said.

In a dedicated plenary panel session focused on investment in the mid-market, Elie Younes, vice president business developmen­t MEA for The Rezidor Hotel Group, echoed this. “We are very active in the midscale market in the Middle East, with 20 percent of our properties within that bracket. However, we have more in the pipeline along with serviced apartments. Operationa­l efficiency starts at the developmen­t of the product; you may not need a comprehens­ive back of house and you can reduce the staff-to-guest ratio,” said Younes.

The future of Dubai requires out-ofthe-box thinking

In a separate session focused on Dubai and The Next Five Years 2017-2022, Gurdish Bassi, Economist at GRMC Advisory Consulting, revealed insights into tourist spend patterns. He predicted that total tourist spend in Dubai is expected to reach AED 144 billion by 2021, compared to AED113 billion in 2016 and that the largest spending increase would be in the entertainm­ent sector. Bassi said, “Shopping malls may not have it all; entertainm­ent and experienti­al concepts will capture a significan­t proportion of total spend.” Klaus Assmann, vice president – hospitalit­y and retail, Dubai Parks and Resorts, added his views on the further potential for Dubai.

The conversati­on at AHIC centered around the theme Catalysts of Change, with technology and digitizati­on highlighte­d by many speakers as having a major impact on the future of the hospitalit­y industry and also featured discussion­s centered around topics including asset management, overseas investment, F&B, brands, third-party management and alternativ­e investment models.

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