"Maister and Vaughan-Smith's insights and methods will help many individuals and organisations in becoming more successful."
Description
A compelling, highly readable guide that reveals how and why building trusting relationships at work offers a competitive edge.
Trust is the basis of all relationships—at work and beyond. We naturally want to bond with others with whom we can relate and on whom we can rely—and vice versa.
That's why creating meaningful working relationships by trusting and being trustworthy adds value. Whether you're leading a team, building partnerships, selling, or collaborating, it's trust that makes the difference.
By harnessing the three elements of the authors' Trust Triangle—clarity, character, and capability—this book shows you how to do so. It gives you the tools to be intentional about building trust so that you and your organization are positioned for success.
Reviews
"An essential read for anyone whose values are honed around honesty, principles and integrity."
"This book brings a new perspective, a delightful simplicity and practicality to the subject of trust. We would live in a better world if we could all learn the lessons inside.”
"A brilliant read from genuine experts on relationship building. The thinking around trust-based leadership and teamwork is thought-provoking - lessons that would benefit many in modern business.”