The Patient Experience

The Importance of Care, Communication, and Compassion in the Hospital Room

Description

Brian Boyle tells a personal story of his fight back from near death after a horrific automobile accident. He focuses on his experience as a patient who, while in a two-month long medically induced coma, was unable to move or talk to anyone around him, yet he was able to hear, see and feel pain. Brian slowly clawed his way back to the living and found the strength to live to tell his story in his acclaimed memoir, Iron Heart.

Now Brian provides vital information from the patient’s perspective to help caregivers gain valuable insight that will help them understand new ways on how to provide care to both patients and their families. By completion of this book, the participant will be able to:

Recognize the variety of feelings and emotions of the patient
Identify simple methods and interventions to provide emotional support to relax the patient
Determine the importance of particular amenities to a patient who may be unable to communicate
Evaluate patient life-history to determine appropriate intervention techniques
Understand the motivational role that communication has between the healthcare provider and the patient and his or her family

Brian’s story about catastrophe, survival, and transcending all odds has implemented new and innovative strategies for improving patient safety and quality of care on a national level, as well as serving as a learning experience for healthcare providers of all levels and backgrounds. When it comes to the patient experience, Brian has become a mouthpiece for the voiceless.

About the author(s)

Brian Boyle survived a near fatal car accident in 2004 and then went on to participate in dozens of triathlons and endurance events throughout the world. His memoir, Iron Heart, chronicles his road to recovery and journey into the sport of triathlon. He lives in Maryland.

Reviews

“Sometimes, lost in the debate about waste, fraud, and managing health care costs is the fact that healthcare professionals are highly trained and genuinely care deeply about the health and outcomes of their patients. And, together amazing things happen. Brian Boyle helps tell that story.” —Harvard Medical School

"Brian has seen the patient side of the medical encounter and he has triumphed in every way." —Duke University Medical Center

"Brian's words soothe and guide healthcare providers to be always present in every moment of our patients’ lives." —Maryland Hospital Association

"There is no gift as absolutely precious as the gift of life, and no one acknowledges this more than Brian Boyle. Brian treats each day as a gift and an opportunity to help others.” —Gail McGovern, President of the American Red Cross

“There is no better story of a miraculous comeback than Brian Boyle's." —The Washington Post

“A car wreck nearly ended his life, but Brian Boyle wasn’t going to let that stop him from achieving his goals. The very process of having set those goals, maintaining the discipline to work toward incremental benchmarks, and knowing the immense rewards of attaining them gave Boyle an advantage during his recovery." —Success Magazine

“Sometimes, lost in the debate about waste, fraud, and managing health care costs is the fact that healthcare professionals are highly trained and genuinely care deeply about the health and outcomes of their patients. And, together amazing things happen. Brian Boyle helps tell that story.” —Harvard Medical School

"Brian has seen the patient side of the medical encounter and he has triumphed in every way." —Duke University Medical Center

"Brian's words soothe and guide healthcare providers to be always present in every moment of our patients’ lives." —Maryland Hospital Association

"There is no gift as absolutely precious as the gift of life, and no one acknowledges this more than Brian Boyle. Brian treats each day as a gift and an opportunity to help others.” —Gail McGovern, President of the American Red Cross

“There is no better story of a miraculous comeback than Brian Boyle's." —The Washington Post

“A car wreck nearly ended his life, but Brian Boyle wasn’t going to let that stop him from achieving his goals. The very process of having set those goals, maintaining the discipline to work toward incremental benchmarks, and knowing the immense rewards of attaining them gave Boyle an advantage during his recovery." —Success Magazine

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